Privacy Policy

1. Overview

At Kraft Treasure (krafttreasures.com), we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how your information is collected, used, and safeguarded when visiting our website or purchasing our handcrafted products.

2. Information We Collect

• Contact & Account Data: Your name, email address, phone number, shipping and billing address.
• Transaction Data: Order history, delivery preferences, and payment verification details (processed securely via PCI-DSS compliant payment partners such as Razorpay).
• Technical Data: IP address, browser type, device information, and browsing sessions via cookies to improve site navigation.

3. How We Use Your Data

We use customer information strictly for fulfilling purchase orders, dispatching shipments via courier partners (Shiprocket), sending order notifications, providing customer support, and improving website user experience.

We do NOT sell, rent, or trade customer data to third-party marketing firms.

4. Data Security & Grievance Contact

We enforce SSL/TLS encryption and strict security protocols to prevent unauthorized access. If you have questions regarding your data or wish to request data deletion, contact our Grievance Officer at support@krafttreasures.com or phone +91 93944 88506.